Each designated housing assignments has a designated canteen day. They may order only on that day and spend a maximum of $90.00 for clothing items and $90.00 on all additional items. (total $180.00).
How do I obtain a copy of my report?
Go to the Central Records page. Select Online Records Request (GovQA) page, Follow the directions on the Public Records Portal Page to obtain your record.
How do I obtain inmate’s personal property that is being stored in the property room at a detention facility?
Inmates must provide written authorization to release all personal items stored in the tamper proof bags. Transfer of property requests are processed Monday through Friday from 0830 hrs. to 1500 hrs. only after the inmate’s signature has been verified. The person picking up the property should follow the signs for “Inmate Release” and walk over the overpass to the release lobby and advise the deputy they are here to pick up property. Valid photo identification must be provided when picking up inmate’s property. Property must be retrieved while the inmate is still in our custody.
How do I register as a Palm Beach County Sheriff’s Office (PBSO) Customer?
Go to www.pbso.org - Inside PBSO - Under "Administration" click on "Accounts/Customers, then click on "New Customer Registration."How do I request a reasonable accommodation?
If you need a reasonable accommodation, please contact our Labor Relations unit at: 561-688-3544How do I start a Neighborhood Watch in my neighborhood?
Any concerned citizen of unincorporated Palm Beach County can start a Neighborhood Watch program in their community. That concerned citizen will be the liaison between that community and the Palm Beach County Sheriff’s Office and responsible for organizing and scheduling watch meetings. The Sheriff’s Office crime prevention unit will be available to assist you with this process. For more information, contact the PBSO Crime Prevention Unit at 561-688-3970.How do I view account aging?
After you log in as an existing customer, the "Show Aging" is located in Home page under Account Summary.How long does it take for the agency to respond to my public records request?
Florida State Statute 119.07 allows public records requests to be responded to in a “reasonable amount of time to retrieve the record and delete those portions of the record the custodian asserts are exempt.” This can not be defined in days, hours or minutes as each request is unique within itself. The Central Records Division strives to fulfill all requests as quickly as possible. Coupled with application of law(s) and accountability of completeness, we strive to provide the best records possible within the law and within a reasonable time frame.How many chances do I have to meet the qualification standard?
All applicants will be afforded a maximum of two attempts on the qualification course. If the applicant fails both tests the applicant will have to schedule another date and time to qualify.How much money can an inmate have in their account?
There is no limit on the amount of money an inmate may have in their account. Any amount in excess of $10,000.00 is subject to IRS reporting requirements.
