FAQ

Each designated housing assignments has a designated canteen day. They may order only on that day and spend a maximum of $90.00 for clothing items and $90.00 on all additional items. (total $180.00).

Commissary Schedule

Debit Calling Notice

Commissary Store List

After processing, the applicant will be called by a member of the Palm Beach County Sheriff's Office Training Division to schedule a date and time for your qualification. All qualifications are done on a Saturday.
If you received a duplicate alarm invoice, please contact us at (561) 688-3695 so we can delete the incorrect invoice(s). If you are directed to a voicemail box, please leave a message with your name, address, phone number, and the account/permit numbers that need to be combined or deleted.

Ask them. Your son or daughter may come right out and admit to being in a gang. If not, look for a number of identifiers that you can use to determine possible gang involvement. There are many clues that may indicate your child's involvement, but a few identifiers include:

  • Gang slang being used in everyday conversation.
  • Excessive amounts of clothes in two color combinations, such as blue and black, gold and black.
  • Wearing gold or silver pendants and rings with the shapes of dollar signs, automatic guns, crowns, and so forth.
  • Too much secrecy, or your child refusing to tell you where they are going or with whom.
  • You son or daughter not wanting you to meet their "new friends."
  • Your son or daughter having large amounts of unexplained cash.
  • Gang graffiti written on books, clothing, and even inside the brim of a baseball cap or on their book bag.
  • A sudden drop in school performance.
  • No, stay on the phone and let the Communications Officer know that it was a mistake.
  • Also remember to place your cell phone on "Lock or Key lock" mode so that it does not dial 9-1-1.
  • A Deputy may make a wellness check even if you say there’s no emergency.
Yes. If you disagree, the ordinance does have an appeal provision. To appeal a false alarm fee, please read the following: The Alarm User may appeal an assessment of a false alarm fee to the Sheriff's Office by setting forth in writing the reasons for the appeal within ten (10) days of the date of the notice sent by the Sheriff's Office. The Sheriff's Office shall set the matter for an appeal before the Department’s Review Board. The alarm user may submit relevant evidence regarding the alleged grounds for suspension or revocation or the imposition of false alarm fees with their written appeal. The Review Board shall notify the alarm user of their decision in writing by certified mail no later than two (2) weeks after the appeal has been received. The decision of the Review Board shall be final.
The Palm Beach County Sheriff's Office Training Division at (561) 687-6600.
No, but you must call the Sheriff's Office Alarm unit with the new alarm company information.
Regardless of the reasons for false alarm activation, the permit holder is held responsible for any fines due. This is why it is important to keep everyone who has access to your premise updated on your alarms usage. If you feel that your alarm was falsely activated due to mechanical malfunction, you must contact your alarm company. The Sheriff's Office cannot provide technical assistance or advice.

Yes. The inmate needs to inform a deputy during the intake process that they have the funds in their property for bond. The inmate will be required to sign the bond receipt.