FAQ

After processing, the applicant will be called by a member of the Palm Beach County Sheriff's Office Training Division to schedule a date and time for your qualification. All qualifications are done on a Saturday.
There is one type of background check available to you from this agency; It is a local background check only. The information provided is only generated from a booking within the Palm Beach County Sheriff’s Office corrections facilities or a police report and/or record generated by the Palm Beach County Sheriff’s Office. For all others, contact the municipality that generated the report within their jurisdiction. Other background check related documents the Palm Beach County Sheriff’s Office provides are:
  • Adoption letters
  • International Adoption letters
  • Fingerprint verification letters
Note: Due to the possibility of more than one individual having or having used the same name, a background search could reflect the record of an individual other than the person you are inquiring about. The background response is based on a name check ONLY within the Palm Beach County Sheriff’s Office database and the results may not have been verified by fingerprints. The record(s) may also be inconclusive. However, to get the best possible match, the full name, date of birth, and if available, the social security number, would be the best information to provide when researching an individual for an accurate background check. A fee of $3.00 is required per name for all background checks. The Florida Department of Law Enforcement maintains the criminal history list of all arrests within the State of Florida. For a Criminal History Background check, log onto the FDLE website for information www.fdle.state.fl.us
If you received a duplicate alarm invoice, please contact us at (561) 688-3695 so we can delete the incorrect invoice(s). If you are directed to a voicemail box, please leave a message with your name, address, phone number, and the account/permit numbers that need to be combined or deleted.

Ask them. Your son or daughter may come right out and admit to being in a gang. If not, look for a number of identifiers that you can use to determine possible gang involvement. There are many clues that may indicate your child's involvement, but a few identifiers include:

  • Gang slang being used in everyday conversation.
  • Excessive amounts of clothes in two color combinations, such as blue and black, gold and black.
  • Wearing gold or silver pendants and rings with the shapes of dollar signs, automatic guns, crowns, and so forth.
  • Too much secrecy, or your child refusing to tell you where they are going or with whom.
  • You son or daughter not wanting you to meet their "new friends."
  • Your son or daughter having large amounts of unexplained cash.
  • Gang graffiti written on books, clothing, and even inside the brim of a baseball cap or on their book bag.
  • A sudden drop in school performance.
  • No, stay on the phone and let the Communications Officer know that it was a mistake.
  • Also remember to place your cell phone on "Lock or Key lock" mode so that it does not dial 9-1-1.
  • A Deputy may make a wellness check even if you say there’s no emergency.
Yes. If you disagree, the ordinance does have an appeal provision. To appeal a false alarm fee, please read the following: The Alarm User may appeal an assessment of a false alarm fee to the Sheriff's Office by setting forth in writing the reasons for the appeal within ten (10) days of the date of the notice sent by the Sheriff's Office. The Sheriff's Office shall set the matter for an appeal before the Department’s Review Board. The alarm user may submit relevant evidence regarding the alleged grounds for suspension or revocation or the imposition of false alarm fees with their written appeal. The Review Board shall notify the alarm user of their decision in writing by certified mail no later than two (2) weeks after the appeal has been received. The decision of the Review Board shall be final.
The Palm Beach County Sheriff's Office Training Division at (561) 687-6600.
No, but you must call the Sheriff's Office Alarm unit with the new alarm company information.
Most Police records are considered public records www.leg.state.fl.us and cannot be altered or changed unless they have been sealed, expunged or court ordered by a judge. Therefore, if in conjunction with a case, you were arrested and taken to jail, then that public record will always be available unless one of the above mentioned orders were issued. If the State Attorney dropped the charges, then contact the Clerk of the Court for the final disposition of that case. If you have further questions for what is appearing on your criminal history with the state, contact the Florida Department of Law Enforcement at www.fdle.state.fl.us
Regardless of the reasons for false alarm activation, the permit holder is held responsible for any fines due. This is why it is important to keep everyone who has access to your premise updated on your alarms usage. If you feel that your alarm was falsely activated due to mechanical malfunction, you must contact your alarm company. The Sheriff's Office cannot provide technical assistance or advice.