FAQ

Schedule a Video Visitation: https://jailvisit.pbso.org/app
After you log in as an existing customer click on "Account" and you will see the summary of transactions. The "Export" option is available on the bottom of the screen. By clicking on Export you can export the list of invoices and payments in Excel, HTML and PDF format.
JUVENILE DETENTION CENTER PHONE: 561-881-5020
Booking information is available by calling Inmate Records (561) 688-4340. This number will provide information for both PBSO correctional facilities.
PBSO WESTERN COUNTY CORRECTIONAL FACILITY PHONE: 561-996-1697
The Final disposition of a case is determined by the State Attorney’s Office www.sa15.state.fl.us and on file with the Clerk of the Court www.mypalmbeachclerk.com
The only records available from these other agencies are those that were created by the police departments. Any other departments within the cities would have their own records and should be contacted directly. The following are those agencies we have records on file for:
  • Lake Park PD
  • Pahokee PD
  • South Bay PD
  • Belle Glade PD
  • Royal Palm Beach PD
  • Mangonia Park PD
  • Lake Worth PD
  • Greenacres PD
Access to the records are the same as they are for Palm Beach County Sheriff's Office and the procedures outlined above are the same. **Note, we do not have police reports on file for those agencies that are not under the jurisdiction of the Palm Beach County Sheriff's Office. You must contact those agencies directly.
Read our FAQs on Disabled Permits.
See our Court Services Bureau's Civil Process page.
As a Citizen of Palm Beach County, you are the eyes and ears of our community, and you have a voice that can speak up and help to solve and prevent crime. Crime Stoppers of Palm Beach County provides a method for you to safely and anonymously provide tips and report criminal activity, and pays a reward for information that leads to an arrest, property recovered and or narcotics confiscated. Call 9-1-1 in an emergency or to report crime currently in progress. Call Crime Stoppers with information about unsolved crimes, fugitive criminals, drug dealers, or to report suspicious activity such as stolen property, human trafficking, illegal weapons, terrorism, or other crimes.