CAREERS IN COMMUNICATIONS

THE FIRST,
FIRST RESPONDERS

Our Communications professionals are the first voice in an emergency and a vital link in the chain of lifesaving response.

HEAR FROM OUR TEAM

“I love that I can help people every single day during their tragedies or emergencies and we can make a difference in Palm Beach County.”

Brittney Hamblet
Communications Training Officer

“I get to work when things are happening, so I gain valuable experience — and that’s what I’m able to pass on to my trainees.”

Monique Lewis
Communications Training Officer

WHAT WE DO

Our Communications Officers are the first voice in an emergency and a vital link in the chain of lifesaving response.

We answer and assess 9-1-1 and non-emergency calls, and dispatch Palm Beach County Sheriff’s Deputies to incidents. When needed, we quickly connect callers to Palm Beach County Fire Rescue or partnering agencies.

We monitor radio traffic, share critical information, and provide updates to deputies that keep our community and first reponders safe.

EXPERIENCE, TRAINING,
& REQUIREMENTS

18 years or older
High School Diploma/GED
Must type at least 45 WPM
Applicants must successfully pass CritiCall testing
Must be able to work shift-work – including nights, weekends, and holidays
A background suitable for Law Enforcement
Desired Skills/Qualifications:
- Ability to provide detailed information
- Enjoy working in a fast-paced environment
- Excellent critical thinking, multitasking, and problem-solving skills
- Work well under pressure, reacting quickly and calmly during stressful
  situations

SALARY

COMMUNICATIONS TRAINEES BEGIN AT PAY GRADE 220 AND HAVE THE OPPORTUNITY TO
PROGRESS THROUGH PAY GRADES AS THEY COMPLETE TRAINING PHASES.*

$5,683/MO

PAY GRADE 220

COMMUNICATIONS
TRAINEE

$5,939/MO

PAY GRADE 240

COMMUNICATIONS
OFFICER I

$6,487/MO

PAY GRADE 280

COMMUNICATIONS
OFFICER II

$6,780/MO

PAY GRADE 300

COMMUNICATIONS
OFFICER III

* SOME APPLICANTS MAY BE ELIGIBLE FOR A HIGHER STARTING RATE BASED ON EXPERIENCE
* CERTIFIED TRAINING OFFICERS EARN AN ADDITIONAL INCENTIVE WHILE TRAINING

Click here to view: Palm Beach County Sheriff’s Office Pay Plan

BENEFITS

PAID TIME OFF & HOLIDAYS

12 paid sick days, 12 paid vacation days, and
13 paid holidays. Longevity Pay and Longevity
Leave for continuous years of service.

HEALTH, DENTAL, VISION & LIFE INSURANCE

Comprehensive medical, dental, vision, and
life insurance options to help you and your
family stay protected.

CAREER ADVANCEMENT & TUITION REIMBURSEMENT

Grow your career with opportunities for
promotion, specialized training, and tuition
reimbursement for continued education.

RETIREMENT

State of Florida Retirement System (FRS) with
Pension and Investment Plan options
(includes DROP), Deferred Compensation,
and annual Cost of Living Adjustments.

OUR HIRING PROCESS

After your application is submitted, Human Resources will review and process it. Qualified applicants will then be contacted by the Communications Division to schedule testing and orientation.

JOIN THE TEAM

APPLY NOW