What should I do when I call 9-1-1?

  • Stay CALM when calling 9-1-1.
  • Be AWARE of your location at all times.
  • CLEARLY state your name, location and nature of the emergency.
  • LISTEN carefully to the questions and instructions given.
  • Be OBSERVANT! The more details and specifics you provide, the better we can get the appropriate help to you in a timely manner.
  • Answer ALL questions as accurately as possible; there may be many questions, that does not slow down the response of emergency services.
  • Use 9-1-1 for emergencies ONLY!
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