How can a citizen file a complaint against a PBSO employee?

To initiate a complaint against an employee of the Palm Beach County Sheriff’s Office, contact Internal Affairs, any supervisor of the agency, or any sub-station or designated district. Complaint forms are available at the front lobby at Headquarters anytime, day or night. The Internal Affairs Division is open from 8:00 a.m. to 4:30 p.m. Monday through Friday.

Another option is to download a complaint form from our web site. Go to www.pbso.org and click on Internal Affairs, listed under the related links. You must have Adobe Acrobat in order to open the file. Once the form is completed, it can be mailed or faxed to:

Palm Beach County Sheriff’s Office
3228 Gun Club Road
West Palm Beach, FL 33406
Phone 561-688-3035
FAX 688-3059

Be sure to include in full detail all of the information relevant to the complaint. Include a full name, address, all contact numbers, names and contact information of witnesses, the names of the employee(s) involved, and information that would assist us in conducting a timely investigation.