Administration

After you log in as an existing customer click on "Account" and you will see the summary of transactions. The "Export" option is available on the bottom of the screen. By clicking on Export you can export the list of invoices and payments in Excel, HTML and PDF format.
Yes, you can select the transaction number under "Account" screen and print the invoices, credit memos and debit memos
You may contact Accounts Receivable via e-mail accountsreceivablesDL@pbso.org
You may contact Off-Duty permits via email permitsdl@pbso.org
The alarm ordinance was put in place solely for the purpose of reducing false alarms. Due to the vast number of false alarms that occur because of improper use or defect, the Sheriff’s Office commits thousands of hours of manpower resources to answer these calls. This results in slower response times to true crimes in progress, proactive patrol, and investigative time. The alarm registration process has proven to be effective in reducing false alarm calls. Experience also indicates that a majority of alarm users would not take responsibility for their alarm system or keep vital information updated without a permit and renewal process.
The permit application cost is $25.00 paid in advance. A $25.00 renewal fee is due one year after the original application date. After receiving the $25.00 renewal fee, and providing that any other fines have been paid, all false alarms are cleared from the premise record and the premise record will go back to zero. Renewal invoices will be mailed the week of your renewal month each year. Payments can be mailed to: Palm Beach County Sheriff's Office Attention: Accounting PO Box 24681 West Palm Beach, FL 33416-4681 You can also PAY ONLINE by clicking here.
Everyone operating an alarm system within Palm Beach County is required to register their alarm system. Government buildings are exempt from paying the registration fee but must register their alarm system.
Revenue generated from false alarm fines and registration fees is meant only to cover the operation costs generated by false alarms. Currently, the recovered revenue does not cover the expenses associated with false alarm response.
Regardless of the reasons for false alarm activation, the permit holder is held responsible for any fines due. This is why it is important to keep everyone who has access to your premise updated on your alarms usage. If you feel that your alarm was falsely activated due to mechanical malfunction, you must contact your alarm company. The Sheriff's Office cannot provide technical assistance or advice.
Go to: General Information and Fees

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