How does 9-1-1 work?

  • A professionally trained 9-1-1 Emergency Communications Officer answers your call.
  • The 9-1-1 Emergency Communications Officer assesses your situation to provide the proper response. This may include sending a PBSO deputy or transferring the call to Fire Rescue or another law enforcement agency.
  • The 9-1-1 Communications Center is staffed 24 hours a day, 7 days a week, 365 days a year.
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