Communications

Our dedicated employees serve citizens of Palm Beach County 24 hours a day, 365 days a year. We are committed to providing the public with the quickest, most efficient response to emergency calls, constantly mindful of our role in ensuring the safety of law enforcement and public safety personnel. We strive for courtesy, professionalism, and consistent response to those who require 9-1-1 and other communications services from Palm Beach County Sheriff’s Office.

The Communications Division consists of over 180 employees, four independent dispatch/call centers, handling well over one million phone calls annually. Our Communications centers are Headquarters in West Palm Beach, the Courthouse Command Center, Belle Glade – District 5, and the Palm Beach International Airport. Communications support functions include Teletype, Validations, and CAD/GIS. We provide comprehensive law enforcement support services including 9-1-1 and dispatch services to unincorporated Palm Beach County and several contracted municipalities.

PBSO

ROBIN SCHMIDT

Division Manager of Communications

To report an emergency call 9-1-1

Non-Emergency calls: (561) 688-3000
Additional PBSO Phone Numbers

Email: 911training@pbso.org

Headquarters Dispatch
3228 Gun Club Road, West Palm
Beach, Florida 33406-3001

Courthouse Dispatch (Downtown)
205 North Dixie Highway, Room #1.1200
West Palm Beach, FL 33401
Phone: (561)-355-2760

Belle Glade
205 North Dixie Highway, Room #1.1200
West Palm Beach, FL 33401
Phone: (561)-996-1670

Palm Beach International Airport
205 North Dixie Highway, Room #1.1200
West Palm Beach, FL 33401
Phone: (561)-471-7450