The Alarm Unit was established in 1988 for the purpose of reducing and regulating the amount of False Alarms that Palm Beach County Sheriff’s Deputies respond to. Due to false alarms, deputies have less time to handle calls for service (emergency and non-emergency), investigate crimes, provide proactive patrol, and back up other deputies in emergency situations. False alarms also tie up phone lines and dispatchers in our communications center, thus making it harder for citizens to get through when they call.
You can help reduce the number of false alarms by becoming familiar with what causes them and the prevention techniques that can reduce them. We have compiled some tips and resources to show you how.
Please note that the information on this website pertains to Burglar Alarms only. For information regarding Fire Alarm Permits, please contact Palm Beach County Fire Rescue.
The alarm ordinance was put in place solely for the purpose of reducing false alarms. Due to the vast number of false alarms that occur because of improper use or defect, the Sheriff’s Office commits thousands of hours of manpower resources to answer these calls. This results in slower response times to true crimes in progress, proactive patrol, and investigative time. The alarm registration process has proven to be effective in reducing false alarm calls. Experience also indicates that a majority of alarm users would not take responsibility for their alarm system or keep vital information updated without a permit and renewal process.
The permit application cost is $25.00 paid in advance. A $25.00 renewal fee is due one year after the original application date. After receiving the $25.00 renewal fee, and providing that any other fines have been paid, all false alarms are cleared from the premise record and the premise record will go back to zero.
Renewal invoices will be mailed the week of your renewal month each year.
Payments can be mailed to:
Palm Beach County Sheriff’s Office
PO Box 24681
West Palm Beach, FL 33416-4681
Everyone operating an alarm system within Palm Beach County is required to register their alarm system. Government buildings are exempt from paying the registration fee but must register their alarm system.
Revenue generated from false alarm fines and registration fees is meant only to cover the operation costs generated by false alarms. Currently, the recovered revenue does not cover the expenses associated with false alarm response.
Regardless of the reasons for false alarm activation, the permit holder is held responsible for any fines due. This is why it is important to keep everyone who has access to your premise updated on your alarms usage. If you feel that your alarm was falsely activated due to mechanical malfunction, you must contact your alarm company. The Sheriff’s Office cannot provide technical assistance or advice.
Yes. If you disagree, the ordinance does have an appeal provision. To appeal a false alarm fee, please read the following: The Alarm User may appeal an assessment of a false alarm fee to the Sheriff’s Office by setting forth in writing the reasons for the appeal within ten (10) days of the date of the notice sent by the Sheriff’s Office. The Sheriff’s Office shall set the matter for an appeal before the Department’s Review Board. The alarm user may submit relevant evidence regarding the alleged grounds for suspension or revocation or the imposition of false alarm fees with their written appeal. The Review Board shall notify the alarm user of their decision in writing by certified mail no later than two (2) weeks after the appeal has been received. The decision of the Review Board shall be final.
No, car alarms do not need to be registered.
Yes, but you must call your alarm company and the Sheriff’s Office Alarm Unit to notify us of your new address. The new location must be within PBSO’s jurisdiction.
No, but you must call the Sheriff’s Office Alarm unit with the new alarm company information.
Failure to pay the alarm fines within 30 days will result in suspended Sheriff’s Office response.
Yes, it can be suspended from Sheriff’s Office response. Some of the reasons are: failure to make a timely payment of assessed fees or fines, having more than five false alarms within a 365-day period, or making a false statement of a material fact in the application for registration.
If your account has become suspended, you will be required to pay all outstanding fees and fines.
The alarm ordinance went into effect in 1988.
If you received a duplicate alarm invoice, please contact us at (561) 688-3695 so we can delete the incorrect invoice(s). If you are directed to a voicemail box, please leave a message with your name, address, phone number, and the account/permit numbers that need to be combined or deleted.