How can a citizen commend an employee for a job well done?
If a citizen would like to make a comment about a service they received or observed, write to: Sheriff Ric L. Bradshaw Palm Beach County Sheriff’s Office 3228 Gun Club Road West Palm Beach, FL 33406 To utilize the form provided on our web site, go to www.pbso.org and click on Internal Affairs listed under the related links, and complete and e-mail the form.How can a citizen file a complaint against a PBSO employee?
To initiate a complaint against an employee of the Palm Beach County Sheriff’s Office, contact Internal Affairs, any supervisor of the agency, or any sub-station or designated district. Complaint forms are available at the front lobby at Headquarters anytime, day or night. The Internal Affairs Division is open from 8:00 a.m. to 4:30 p.m. Monday through Friday. Another option is to download a complaint form from our web site. Go to www.pbso.org and click on Internal Affairs, listed under the related links. You must have Adobe Acrobat in order to open the file. Once the form is completed, it can be mailed or faxed to: Palm Beach County Sheriff’s Office 3228 Gun Club Road West Palm Beach, FL 33406 Phone 561-688-3035 FAX 688-3059 Be sure to include in full detail all of the information relevant to the complaint. Include a full name, address, all contact numbers, names and contact information of witnesses, the names of the employee(s) involved, and information that would assist us in conducting a timely investigation.How can an inmate get paperwork notarized?
All sergeants, assigned to the shifts in the corrections division, are notaries. Inmates may request to have paperwork notarized through these sergeants.
How can I change my password?
Click on "Preferences" in Home screen and go down to Change Password; enter your old and new password and then click on "Apply".How can I check crime statistics around my home?
The Palm Beach County Sheriff’s Office has available to citizens of Palm Beach County a link on the ww.pbso.org web page to search crime statistics in the unincorporated areas of Palm Beach County. The link is called “Crimemapping.com”. Citizens can type in their address, select the types of crime they want to track, choose a date range and search. The crime statistics are based on the past 30 days only.How can I get a record sealed or expunged?
Florida Statutes, s.943.0585 and s.943.059, set forth the criteria that must be met in order to be eligible to have a criminal history record sealed or expunged. In addition, these statutes also state that in order to have a criminal history record sealed or expunged within the State of Florida, an individual must first complete an application to the (FDLE) Florida Department Of Law Enforcement for a Certificate of Eligibility www.fdle.state.fl.us. Please note that the issuance of a Certificate of Eligibility does not mean that your criminal history record will be ordered sealed or expunged. It merely indicates that you are statutorily eligible for the type of relief that is being requested. The FDLE provides applications for Certification of Eligibility to the Clerk of Courts in all sixty-seven (67) counties throughout the State of Florida. These application packages may be obtained from the Palm Beach County Clerk of the Court at www.mypalmbeachclerk.com If you reside outside the State of Florida, you may request that an application package be mailed to you from the Clerk of the Court. Once this packet has been completed, accepted by the Clerk of the Court, Florida Department of Law Enforcement and the State Attorney’s office, this agency will be notified and court ordered to follow either the seal or expungement order as outlined in the court documents. You will not be required to provide the Palm Beach County Sheriff’s Office with any documents as this will come directly from the Clerk of the Court.How can I get glasses/contacts and dentures to an inmate?
These items may be mailed in. The outside of the package must indicate the contents (i.e. glasses enclosed, contacts enclosed, etc.) and all packages will be thoroughly searched before being delivered to an inmate.
How can I make a public records request?
There are a number of ways to make a public records request to the Palm Beach County Sheriff’s Office: Phone requests- You may call any of our five locations (listed on the ‘Central Records’ page on this website) and someone will be glad to assist you with your request.
- Our locations are open Monday through Friday to assist you in person. Our Airport Center location is open during the hours of 7:30 am to 6:00 pm. You may also visit the District substations- the locations and hours are listed in the “Our Communities” section of this website.
- You may email your request to emailcentralrecords@pbso.org from the convenience of a computer. These requests will only be handled during our regular office hours.
- You may mail in your written request into our office at the following address:
