Hurricane Irma Status Update

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Hurricane Irma Status Update


While residents await the restoration of power, it is important to maintain proper safety measures while using a generator.

Please keep your generator at least 10ft. away from your home and away from open windows.

Let your generator cool down before refueling.

Never refill your generator while it is running.


FEMA Declaration

Preliminary damage assessments to residences and businesses have been estimated at $247 million in the county at this time. Damage to public facilities, roads, parks, as well as debris removal and protective measures are estimated at $56 million. As a result, Palm Beach County has been included in a FEMA Major Disaster Declaration, triggering the release of Federal funds to help people and communities recover from Hurricane Irma.

Residents with losses due to Hurricane Irma in Palm Beach County may now register for disaster assistance from the Federal Emergency Management Agency.

You may register by calling 1-800-621-FEMA (3362). The toll-free telephone numbers will operate from 7 a.m. to 11 p.m. EDT seven days a week until further notice or individuals can register online at



A curfew for all of Palm Beach County remains in place and the hours have been modified to 12 a.m. – 6 a.m. until further notice. This curfew is to ensure the safety of citizens as well as to protect the personal property and businesses from looters.

Although the curfew is modified, that does not mean that all the roads are 100% clear and safe. There are traffic lights that are inoperable and traffic signs down. Please remember to treat all inoperable traffic lights as a four way stop. Proceed cautiously. We will continue to update the status of county infrastructure as the day goes on. 

Power Outages

Do NOT call 911 if your power is out. FPL is reporting 275,960 customers in Palm Beach County without power. Power has been restored to 404,830 customers. FPL is working to restore power to the largest number of customers possible, in the shortest amount of time as well as repairing damage to power plants, power lines and local substations. FPL expects to return power to all Palm Beach County residents through the weekend. 

Reduce Water Usage

Customers of Palm Beach County Water Utilities are asked to limit draining or flushing water into the sanitary system until FPL has fully restored power to the county.

This includes bathing, toilet flushing, dish washing and running any kind of water down drains. Anyone who experiences an impact to their water service after Hurricane Irma can report the issue by calling (561) 740-4600.

Boil Order

The Palm Beach County Water Utilities Department announced Wednesday that the Boil Water Notice for Pahokee and Canal Point had ended and that water in the area was once again safe for consumption.

With the lifting of the Boil Water Notice in Pahokee and Canal Point, all water in the Palm Beach County Water Utilities Department system is safe for all uses, including drinking and cooking. This includes PBC WUD customers served in the eastern part of the county as well as all of the Glades area.

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