Corrections

Booking information is available by calling Inmate Records (561) 688-4340. This number will provide information for both PBSO correctional facilities.
Once the bond has been received, processed and executed, all inmates are released from either the Main Detention Center through the Visitor’s Lobby, or the West County Detention Center. Friends and family members of the individual can wait in the Visitor’s Lobby or can be notified by telephone by the individual.
Yes, please see rates below: Inmates cannot receive telephone calls, but have access to a telephone in the housing unit where they are assigned. Telephone calls may be “collect”.  Local calls are $2.55 for the first minute and $0.05 for each additional minute. In-state long distance calls are $2.10 for the first minute and $0.35 for each additional minute. Interstate (out of state) calls are $0.25 per minute for collect calls and $0.21 per minute for debit calls. Phone accounts may be set up through the Securus website at https://securustech.net/ or by calling 800-844-6591.
Educational, religious, and work programs are available to individuals. Among these programs are: Drug/Alcohol Education Medication Assisted and Peer Support Program (MAPS) GED preparation and testing Re-Entry Services Questions or additional information can be obtained by calling Inmate Programs.
Medical, dental and psychological services are provided under a contract with a medical provider. Each facility has nursing staff on duty 24 hours a day to respond to routine medical issues, as well as emergencies.
All information pertaining to inmate visitation can be found by clicking on this link:
Interested individuals can contact Inmate Programs
Volunteer Flyer

Volunteer contact information flyer. (link at left).

Security Clearance Application

Please find the Security Clearance Application on this page (link at left).
Mailing or delivery information is noted on the application.

Victim Information Notification Everyday (VINE) is a free, anonymous, computer-based telephone service that provides automatic notification when an inmate is released, transferred, or escapes. Only inmates housed in a PBSO Detention Facility will be included in the Palm Beach County Sheriff’s Office VINE program. For obtaining inmate status information call 1-877-846-3435.
If a citizen would like to make a comment about a service they received or observed, write to: Sheriff Ric L. Bradshaw Palm Beach County Sheriff’s Office 3228 Gun Club Road West Palm Beach, FL 33406 To utilize the form provided on our web site, go to www.pbso.org and click on Internal Affairs listed under the related links, and complete and e-mail the form.
Commend an Employee for a Job Well Done!
To initiate a complaint against an employee of the Palm Beach County Sheriff’s Office, contact Internal Affairs, any supervisor of the agency, or any sub-station or designated district. Complaint forms are available at the front lobby at Headquarters anytime, day or night. The Internal Affairs Division is open from 8:00 a.m. to 4:30 p.m. Monday through Friday. Another option is to download a complaint form from our web site. Go to www.pbso.org and click on Internal Affairs, listed under the related links. You must have Adobe Acrobat in order to open the file. Once the form is completed, it can be mailed or faxed to: Palm Beach County Sheriff’s Office 3228 Gun Club Road West Palm Beach, FL 33406 Phone 561-688-3035 FAX 688-3059 Be sure to include in full detail all of the information relevant to the complaint. Include a full name, address, all contact numbers, names and contact information of witnesses, the names of the employee(s) involved, and information that would assist us in conducting a timely investigation.

Filter By

Accessibility by WAH