Communications Public Education Team

The PBSO Communications 9-1-1 Public Education Team is made up of 9-1-1 professionals who provide information about 9-1-1 to the community.

The team provides presentations to both children and adults. The presentations are made in local schools, at community meetings and through tours of the Communications centers. These presentations are available in English, Spanish and Creole.

For children’s groups, the team will use mascots such as “Cell Phone Sally” and activity books to instruct children on the proper use of 9-1-1 and show them that 9-1-1 is here to help.

For adult groups, the team provides more specific information on the technology used and the various processes in place for responding to requests for service. Also emphasized is how Communications works hand in hand with the field units to provide service to the citizens of Palm Beach County.

To have a member of our team come speak to your students or neighborhood organization, email us at: