Support Services

Main Detention Center | West Detention Center

INMATE MAIL

EFFECTIVE September 19, 2011

All incoming mail, with the exception of privileged mail, must be in the form of a postcard only. Letters contained within envelopes will not be accepted and will be returned to the sender.

All postcards must meet the following requirements:

  • Postcard minimum size* - 3.5 inches by 5 inches.
  • Postcard maximum size* - 4.25 inches by 6 inches.
  • Postcards must be solid color - no photos, art, or graphic designs.
  • Postcards must be hand written or typed in black or blue ink.

Acceptable Monies may still be mailed to inmates in an envelope if properly addressed to the facility.

*Postcards sizes are determined by USPS regulations.

CORREO DE LOS PRESOS

EN VIGENCIA el 19 de septiembre de 2011

Todo correo que llegue, con la excepción de correo confidencial, tendrá que ser en forma de postal solamente. Las cartas contenidas dentro de sobres no se aceptarán y se devolverán al remitente.

Toda postal tendrá que cumplir con los siguientes requisitos

  • Tamaño mínimo de postal* - 3.5 pulgadas por 5 pulgadas.
  • Tamaño máximo de postal* - 4.25 pulgadas por 6 pulgadas.
  • Las postales tienen que ser de un solo color - sin fotos, arte o diseños gráficos.
  • Las postales tienen que estar escritas a mano o a máquina en tinta negra o azul.

El dinero aceptable todavía se puede enviar a los presos en sobres si éstos tienen la dirección de la instalación debidamente puesta.

*Los reglamentos del Servicio Postal de los Estados Unidos determinan el tamaño de las postales.

KOURYE PRIZONYE KA RESEVWA

DEPI NAN 19 septanm 2011

Tout kourye ki resevwa, eksepte pou kourye privilejye, dwe sou fòm kat postal. Nou p ap aksepte lèt ki nan anvlòp kidonk n ap retounen yo bay moun ki te voye lèt la.

Men ki règleman pou syiv pou tout kat postal yo :

  • Kat postal yo pa dwe pi piti pase* - 3.5 pous pa 5 pous.
  • Kat postal yo pa dwe pi gran pase* - 4.25 pous pa 6 pous.
  • Kat postal yo dwe yon sèl koulè - san foto, desen ak liy sou yo.
  • Se pou moun ki voye kat postal la ekri alamen oubyen sou òdinatè e se pou yo ekri ak ank ble oubyen nwa.

Li toujou posib pou voye lajan bay prizonye yo nan yon anvlòp depi adrès la byen make sou anvlòp la.

*Se lapòs USPS ki deside sou gwosè kat postal yo.

A Message From the Sheriff

Dear Friends, Palm Beach County Sheriff Ric Bradshaw

I want to take this opportunity to welcome the citizens of Palm Beach County and other visitors to The Palm Beach County Sheriff's Office official website. I sincerely hope you will easily find the information you are looking for as you explore the many services we provide to the public. Since taking office as Sheriff in January 2005, it has been one of my goals to be more informative to the public through the use of modern technology. To achieve this, we are constantly working to make this website more user friendly and enlightening. Another one of my goals is to implement a strong Community Policing effort throughout the county so that we are more visible and responsive to special needs in all areas. A high level of public satisfaction and input are our greatest assets when we look to expand and improve any area of the Sheriff's Office.

The Palm Beach County Sheriff's Office has over 4,000 dedicated and professional employees waiting to help you in any way. As you visit with us here and meet some of them, I am confident you will see what an excellent team we have to address all of your needs. Together we will achieve the goal of being one of the most modern and advanced agencies in the country. I am deeply committed to providing this agency with the tools and resources to be effective and responsive, so that at the end of the day, we can say we delivered the best service possible to the people of this county.

This agency will be built on a foundation of trust and performance achieved through the setting of goals and the willingness to adapt. New ideas are not only welcome; but they are a necessity to guarantee our success in the future. I will always seek out and listen to suggestions for improvement and enhancement in the delivery of service to the citizens of Palm Beach County. Please feel free to contact us at any time with your ideas and suggestions about ways to improve our service to the community. I look forward to the coming years as we work together to make every year better than the one before it and I will need your continued help and input to make that a reality, and remain your Sheriff in the future.
Read more on Ric Bradshaw


Welcome to the Palm Beach County Sheriff's Office Department of Corrections.

The mission of the Palm Beach County Sheriff's Office Department of Corrections is to provide a safe, secure environment for our staff and inmates by ensuring the maintenance of order within our facilities at all times. The functions of the Department directly support our community and the citizens of Palm Beach County through providing safe, effective and efficient correctional services in support of the goal of successful, productive offender reentry into society.

The Palm Beach County Sheriff's Office Department of Corrections is one of the largest jail systems in the United States and is accredited by the Florida Corrections Accreditation Commission, the American Correctional Association and the National Commission on Correctional Health Care. The Final Audit Reports from the American Correctional Association recent re-accreditation of PBSO facilities may be accessed at the following links:

Main Detention Center ACA Final Report
West Detention Center ACA Final Report
FCAC Final Report

The Palm Beach County Sheriff's Office Detention Facilities are monitoring and taking proactive measures to treat Methicillin Resistant Staphylococcus Aureus (MRSA). More information regarding MRSA may be obtained at Methicillin Resistant Staphylococcus Aureus (MRSA) information.

PBSO Corrections Inmate Rule Book: English - Español - Creole

Security Bureau:

Security
Responsible for Inmate Housing during their period of incarceration.

The MAIN DETENTION CENTER is a 1526 bed facility located on Gun Club Road. Maximum, medium and minimum custody adult males are housed in this facility. Juvenile and special population male and female inmates are also assigned to the Main Detention Center.

The WEST DETENTION CENTER is located in Belle Glade. The 904 bed facility houses all inmate cutody levels.

Operations Bureau:

OPERATIONS
Includes units that provide services to inmates throughout their period of incarceration. Operations' units include Booking and Release, Inmate Records, Inmate Property, Inmate Court, Transportation, Classification, Property Control and the Juvenile Assessment Center.

Corrections Executive Staff

Corrections Court Security
Ensures the orderly, timely and secure presence of persons incarcerated in Palm Beach County Sheriff's Office correctional facilities to the various courts of The Fifteenth Judicial Circuit, in and for Palm Beach County, Florida.

Corrections Support Services
The Corrections Support Services Division supports the functions of the entire Palm Beach County Sheriff's Office Department of Corrections. This division consists of Inmate Programs, Religious Services, Corrections Emergency Response Team (CERT), Substance Abuse Services, Visitation, Alternative Custody and Work Release.
Visitation Information

Inmate Management Bureau
The Inmate Management Bureau is one of seven commands within the Sheriff's Department of Corrections. Sections within Inmate Management include: Booking & Release, Inmate Records, Classification and Inmate Property.

Standards & Staff Development
The Standards and Staff Development Division supports the functions of the Palm Beach County Sheriff’s Office, Department of Corrections. The division consists of Accreditation, Contract Compliance, Criminal Investigations, Field Training Programs, Key Control, Laundry and Quartermaster. These sections/units and other key staff assigned to the division work hard to support the overall goals and mission of the Sheriff’s Office. The maintenance of standards and development of staff together provide the foundation to be built upon in creating and maintaining working and living environments within our facilities that can be viewed as models for best practices within our industry.

FREQUENTLY ASKED QUESTIONS

How do I find out if a person is in custody?
How do I bond someone out of jail?
What are the procedures for picking up someone who has been bonded out of jail?
Can an inmate have telephone calls?
Can an inmate get mail? Packages?
Do we charge inmates room and board?
What programs are offered to rehabilitate inmates?
What medical services are available or provided to inmates?
What are the procedures for visiting an inmate?
How can I volunteer at one of the correctional facilities?
What is the VINE Program?
How can a citizen commend an employee for a job well done?
How can a citizen file a complaint against a PBSO employee?

How do I find out if a person is in custody?
Booking information is available by calling Inmate Records (561) 688-4340. This number will provide information for both PBSO correctional facilities. Information can also be obtained on line at http://www.pbso.org/corrections/index.cfm?fa=blotter.

What are the procedures for picking up someone who has been bonded out of jail?
All individuals are released from either the Main Detention Center through the Visitor's Lobby, or the West County Detention Center. Once the bond has been received, processed, and executed the individual will be out-processed and will exit through this area. Friends and family members of the individual can wait in the Visitor's Lobby or can be notified by telephone by the individual. Pay phones are available in the Visitor's Lobby.

Can an inmate have telephone calls?

INMATE TELEPHONE

CALL RATE INCREASE

EFFECTIVE SEPTEMBER 15, 2011

Local telephone call rates will increase from $2.10 to $2.50 for up to fifteen minutes.

LA TARIFA DE LLAMADAS

TELEFÓNICAS DE

LA CARCEL HA SUBIDO

EFECTIVO EL 15 DE SETIEMBRE DE 2011

Las tarifas de llamadas telefónicas locales subirán de $2.10 a $2.50 hasta por quince minutos.

TELEFÒN PRIZONYE

PRI KOUT TELEFÒN

YO AP OGMANTE

SOTI NAN 15 SEPTANM 2011

Pri kout telefòn lokal ap ogmante de $ 2.10 a $ 2.50 pou jiska kenzminit.

Inmates cannot receive telephone calls, but have access to a telephone in the housing unit where they are assigned. Telephone calls are "collect". Local calls are $2.50 for up to 15 minutes. Charges for all other calls vary by distance and length of call.

What programs are offered to rehabilitate inmates?
Educational, religious, and work programs are available to individuals. Among these programs are:
Drug/Alcohol Education
Life Skills Dorm
GED preparation and testing
Questions or additional information can be obtained by calling Inmate Program Manager Articia Futch at (561) 688-4508.

What medical services are available or provided to inmates?
Medical, dental and psychological services are provided under a contract with a medical provider. Each facility has nursing staff on duty 24 hours a day to respond to routine medical issues, as well as emergencies.

What are the procedures for visiting an inmate?
All information pertaining to inmate visitation can be found by clicking on this link: http://www.pbso.org/index.cfm?fa=corrections_visitation

How can I volunteer at one of the correctional facilities?
Interested individuals can contact Inmate Program Manager Articia Futch at (561) 688-4508.


(PDF 244kb)

For your convenience, the Security Clearance Application can be printed from this website (link at left). Mailing or delivery information is noted on the application.

What is the VINE Program? Victim Information Notification Everyday (VINE) is a free, anonymous, computer-based telephone service that provides automatic notification when an inmate is released, transferred, or escapes. Only inmates housed in a PBSO Detention Facility will be included in the Palm Beach County Sheriff's Office VINE program. For obtaining inmate status information call 1-877-727-6846.

How can a citizen commend an employee for a job well done?
If a citizen would like to make a comment about a service they received or observed, write to:
Sheriff Ric L. Bradshaw
Palm Beach County Sheriff's Office
3228 Gun Club Road
West Palm Beach, FL 33406
To utilize the form provided on our web site, go to www.pbso.org and click on Internal Affairs listed under the related links, and complete and e-mail the form.

How can a citizen file a complaint against a PBSO employee?
To initiate a complaint against an employee of the Palm Beach County Sheriff's Office, contact Internal Affairs, any supervisor of the agency, or any sub-station or designated district. Complaint forms are available at the front lobby at Headquarters anytime, day or night. The Internal Affairs Division is open from 8:00 a.m. to 4:30 p.m. Monday through Friday.

Another option is to download a complaint form from our web site. Go to www.pbso.org and click on Internal Affairs, listed under the related links. You must have Adobe Acrobat in order to open the file. Once the form is completed, it can be mailed or faxed to:

Palm Beach County Sheriff's Office
3228 Gun Club Road
West Palm Beach, FL 33406
Phone 561-688-3035
FAX 688-3059

Be sure to include in full detail all of the information relevant to the complaint. Include a full name, address, all contact numbers, names and contact information of witnesses, the names of the employee(s) involved, and information that would assist us in conducting a timely investigation.